What information do we collect?
We collect data from you when you register on our site or place an order with us (whether as a guest to the site or from a personally created member account).
You can however visit our site anonymously at any time.What do we use your information for? We may use your information in the following ways:
To personalise your shopping experience by being able to respond to your individual requirements
To improve our service to you by evaluating feedback and information from you
To improve our customer service and technical support
To process transactions (your information both public and private will not be shared, sold, exchanged or given to any 3rd party company for any reason whatsoever without your consent, except for delivering the intended product or service that you have requested from us
To administer a promotion, event or for our member database
To assist you in the event of a problem completing your membership application
How long do we hold your data?
Personal data relating to transactions is anonymised after seven years and your account will be removed after seven years of inactivity
Personal data that is used for marketing purposes will be retained indefinitely unless you choose to opt out
If you would like to withdraw your consent, please contact us directly.
Once you notify us of your request, we will respond to you as soon as possible.
Wherever possible, we will anonymise all records relating to you and to your account, including all transactions and communication.
Who has access to your data? Access to your personal data is restricted at all times. Their access and activities are restricted to the purposes outlined above. Those who have access are:
Bute Highland Games : have direct access to your data.
We, Bute Highland Games , can act on our behalf as Data Processors. This means they host our website and have access to ensure its corrects function.
Unsolicited Email Policy
Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies: Message recipient policy Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages. Policy against advertising our website using unsolicited email messages We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages. Your email address is safe with us.
We never sell or share your email addresses with other companies.
You can unsubscribe at any time.
We require that each email message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
If you receive a newsletter or email and decide you don’t like it, simply click the unsubscribe link at the bottom of the email.
If you feel you’ve been sent unsolicited email and would like to register a complaint, please email us using our contact page.
Definition of Spam Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. Cookies cannot be used to identify you personally. For full information about cookies please visit https://www.allaboutcookies.org/